Operations, Systems & Governance Leadership
I turn complex, high-stakes operations into scalable systems people understand, trust, and adopt.

Strategic Impact
Administrator | Compliance & Risk | UX & SaaS Collaboration | AI-Driven Innovation | Digital Strategy
Regulatory Excellence
Led AHCA and Health Department surveys with zero deficiencies while designing sustainable compliance systems built to withstand regulatory scrutiny.
Emergency Operations Leadership
Directed full facility evacuations, hurricane response, and pandemic readiness strategy to protect residents, families, and staff.
Operational Systems Design
Designed SOPs, training programs, and cross-functional workflows that improved accountability, operational efficiency, and quality outcomes.
Product & Systems Innovation
Translated frontline healthcare needs into product features, including QR-based task tracking and workflow tools deployed in live SaaS environments.
Policy & Risk Strategy
Implemented one of Florida’s first assisted living medical cannabis programs, establishing compliant governance frameworks, education protocols, and operational safeguards.
Team & Culture Development
Led cross-functional teams, mentored emerging leaders, and built long-tenured, high-trust teams that consistently outperform expectations.